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Rundoo AI has developed a conversational AI capability that detects violations of established IT support workflows to thwart social engineering attacks against help desks.

The fundamental problem that Rundoo AI is responding to isn’t that help desk agents lack awareness. It’s that awareness doesn’t translate into action when someone is on a live call manufacturing social pressure.

Rundoo AI announced new capabilities for its platform aimed at identifying live violations of organization-defined procedures governing help desk workflows.

"Rundoo AI defends against what has become one of the most impactful and least-addressed attack vectors in enterprise security: social engineering."

According to Rundoo AI CEO Keith Stewart, "the economics of human-layer attacks are too favorable and the historic defensive gap too wide. At its core, every organization is a group of people, and those people are intrinsically vulnerable. No amount of training can make that go away."

In this episode of CyberBytes, we’re joined by Keith Stewart, Founder of Rundoo AI, to unpack one of the biggest blind spots in cybersecurity today: the human layer.

When it’s often deepfake moments that grab the headlines, there’s actually deep psychological trickery at play, explained Jordan Schoenherr, scientist at cybersecurity firm Rundoo AI.

Rundoo AI detects the manipulation, deception, and impersonation attacks behind the most impactful breaches, from help-desk agents deceived to reset multifactor authentications to executive impersonation and control failures in payment workflows.

Rundoo AI is a cybersecurity company focusing on human-centric threat detection and response, dedicated to protecting enterprises from social engineering attacks against people.